Burbank Airport Upgrade

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The new Rental Car Center at Bob Hope Airport (BUR).

Shhh! Don’t tell anyone. The easiest way to visit Los Angeles (domestically) is flying into the Bob Hope Airport in Burbank. And now it is easier to rent a car from BUR at the car rental facility. It has been awhile since I’ve needed to attend to business in Los Angeles. Southwest Airlines flies almost every hour directly to Burbank from Sacramento. It is a small airport and easy to access by train or automobile.

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For pedestrian safety, they created this second story walkway that leads to the train station or the car rental agencies. It is covered mostly for sun, occasionally for rain.

The car rental agencies used to be located at the end of the United terminal with a small lot for cars. Some of the rental agencies required you take a bus to their lots. Now everything is located together in a new multi-story facility. It is a bit of a hike to the facility, but much easier once you are there.

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I once took a human-centered design workshop and they challenged our groups to redesign a process that didn’t work well. We chose the car rental experience. We redesigned it into something that is like the experience today of taking Lyft from the airport (except with ride-sharing you don’t get to keep the car). My experience with Alamo was almost stress free. They no longer print the contract out on an old printer with carbon forms. They sent me off with my contract and I was met by a greeter who directed me to my economy car. It took longer to walk to the office than it did to rent my car and be on my way. One more reason Burbank is the best airport if you are visiting Los Angeles.

Reunion in Malmo, Sweden

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The view from the steps of the Central Station in Malmo.

One of the attractions of Copenhagen is that it is a just a long bridge away from Malmo, Sweden, and my college chum Susie lives in Malmo. I was able to spend the with her on a Swedish national holiday.

Susie met me at the train station and we hopped on the number 7 bus and see more of the city. She was hoping that we could take the river cruise but it was not operating at 10:30 a.m. on this holiday. We rode along manicured boulevards with beaches just over the rise. We hopped off at an island called “Island.”

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Turning Torso or as I call it, Twisted Sister

We walked along the sea and admired the mixed income neighborhood and mix of old and new. The gym and cafe and market are located in a brick building that had been Hermann Goring’s airplane factory between WWI and WWII. Sweden was neutral and so they have lots of ties to Germany AND they allowed thousands of Jews to move from Denmark to safety in Sweden.

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Three buildings in downtown showing the many ages/phases of Malmo.

We then rode the bus into a “new” development (by Swedish standards) on an old infill site that had been a shipbuilding yard. In the mid-1980s the company stopped building ships and sold off its assets. The area was redeveloped and continues to grow and change. The iconic building the Turning Torso (designed by a Spanish woman architect) is also located here as the one skyscraper in the neighborhood.

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A brilliant idea for thwarting terrorist attacks on the city’s celebration.

We walked to a cafe called V.E.S.P.A. for salad and pasta. It was yummy. One of our servers was an expat from Minnesota. We talked and talked for 2.5 hours! By then we were ready to walk on and find gelato. It is generally windy in Malmo but it was particularly blowey this day. We jumped on the bus one last time to return to the train station. We walked into the center square of the old city.

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Hermann Goring’s factory

Lots of businesses were closed for the holiday and the city had a special program planned. We had a little time before it started so we continued our walking tour. Swedish flags were flying in many places as it was a “red letter day,” one of days when it people are allowed to fly the national flag.

The national church is Lutheran and there is no separation of state. Unless you declare yourself a non-believer and take action to separate yourself, 3% of your income tax will go to support the church. Devout Christians account for 29% of the population, but almost everyone is a member and most teams participate in confirmation as a rite of passage.

IMG_1092St Peter’s Cathedral is a lovely and inspiring. Susie said she and her husband John enjoyed a worship service where the pastor read scripture and invited people to meditate while the organist played Bach on the pipe organ. They loved it.

We watched the Fire Department band play and a goofy rhythmic gymnastic group perform an anachronistic routine that felt like 1950 not 2017. They juggled red balls and did mild calisthenics without breaking a sweat. They inspired us to giggle and marvel that this troupe still attracts participants.

We retired to Susie’s gracious apartment and enjoyed a home cooked meal. Her husband John, and her daughters Linnea and Olivia answered questions about “cozy time” and other uniquely Swedish things.

It was a quick 45 minute train ride back to Copenhagen. It made a great day trip.